Credit Card Security
The Internet is a vast network of computers. Because the data passes from computer to computer, some Internet shoppers worry that unauthorized persons may intercept the data and gain access to credit card numbers. Taking the steps below will lower the chances of interception of your credit card number:
- Limit your online shopping to Internet merchants, such as Peruvian-Maca.com, with sites equipped with Secure Sockets Layer (SSL) technology. SSL prevents unauthorized people from intercepting your data.
- Use a browser, such as Netscape Navigator or Internet Explorer, that supports SSL. These browsers show a symbol in the status bar, such as a key or lock, when you are on a site that uses SSL.
Credit card information collected by Peruvian-Maca.com is encrypted through Secure Sockets Layer before it is transmitted over the Internet.
Privacy Policy
Peruvian-Maca.com guarantees the following rules for privacy and information protection of our customer and users:
Forms.
The information facilitated by the customert on different forms installed in our website will not be object of processing of any type, except the essential to guarantee a correct operation of the service. Thus, this information will be exclusively used for identification and storage of the machine from which our services was requested and only to verify the veracity of the request. Once verification is done, this information will be destroyed.
In order to provide you with the goods that you purchase on the Web site, we need to ask for your name, shipping and billing addresses and credit card number(s). If you also give us your email address, we use it to provide you with information about your order and its status. We also may occasionally send out emails, including newsletters, to people who have placed an order online, offering them more great deals and valuable information from Peruvian-Maca.com. Your phone number will be used by Peruvian-Maca.com only in the event that our customer service representatives need to contact you about an order you have placed.
Peruvian-Maca.com wants you to know that your Personal Information is used internally only for marketing and advertising efforts at Peruvian-Maca.com, in a manner which does not readily identify you to any third party.
Peruvian-Maca.com currently does not share with any third party any Personal Information that is obtained from our customers who have purchased merchandise only through our website or through purchases in our retail stores.Peruvian-Maca.com will not divulge any user's credit card information or any Personal Information to any third party.
Stats.
Peruvian-Maca.com records the access data with two counters on every web page and the logs server. These data are for internal management use in order to determine the statistical impact of search engines. The IP, operating system and other data, are not associated to personal data.
Data concesion. No information will be shared with third parties, including companies or partners that in a near future could be affiliated with Peruvian-Maca.com.
Cookies.
A cookie is a text file stored on your computer's hard drive. Web sites create cookies to record information about your preferences, such as the items you add to your shopping cart, and for security reasons (see Credit Card Security above). Most cookies expire after a certain time period. The most popular browsers, such as Netscape Navigator and Internet Explorer, can be set to give you the option of accepting or rejecting all cookies.
To shop online at Peruvian-Maca.com, your browser will need to be configured to accept cookies. Here's how to do it:
Explorer 4.x
- Select "View | Internet Options..." from the main menu.
- Change to the "Security" tab.
- Select "Custom" and click "Settings..."
- Scroll down to the "Security" section.
- To enable: Select "Always accept cookies"
To disable: Select "Disable all cookie use"
To get a prompt: Select "Prompt before accepting cookies"
- Click "OK"
Explorer 5.x
- Select "Tools | Internet Options..." from the main menu.
- Change to the "Security" tab
- Click "Custom Level..."
- Scroll down to the "Cookies" section.
- To enable: Set "Allow cookie that are stored on your computer" to "Enable" Set "Allow per-session cookies" to "Enable"
To disable: Set "Allow cookie that are stored on your computer" to "Disable" Set "Allow per-session cookies" to "Disable"
To get a prompt: Set "Allow cookie that are stored on your computer" to "Prompt" Set "Allow per-session cookies" to "Prompt"
- Click "OK"
Navigator 3.x
- Select "Options | Network Preferences..." from the main menu.
- Change to the "Protocols" tab.
- Navigator 3.x does not have an option to completely disable accepting cookies.
To get a prompt: Check "Accepting a Cookie" under "Show an Alert Before"
- Click "OK"
Communicator 4.x
- Select "Edit | Preferences..." from the main menu.
- Select "Advanced"
- To enable: Select "Accept all cookies" or "Accept only cookies that get sent back to the originating server"
To disable: Select "Disable cookie"
To get a prompt: Check "Warn me before accepting a cookie" and select "Accept all cookies" or "Accept only cookies that get sent back to the originating server"
- Click "OK"
Pop-up blockers or stoppers prevent extra pop-up windows (usually advertisements) from opening in your browser. Pop-up blocking software often has negative effects on other "good" software. If you disable JavaScript pop-up ad windows, you may also disable other website functionality that uses JavaScript. If you're using a pop-up blocker that allows you to manage a list of "pop-up friendly" sites, please refer to your Help files and add www.peruvian-maca.com to your approved list.
SPAM.
Spam or mail unsolicitaded from Peruvian-Maca.com is prohibited. If a customer receives spam from Peruvian-Maca.com, they must contact us, and we will begin the corresponding investigation about the incident. Peruvian-Maca.com will not send to the customer publicity. Customers only receive from Peruvian-Maca.com emails informing about orders with our company, prices changes or sales conditions changes. This information will be sent digitally signed with PGP.
PGP.
Peruvian-Maca.com has the capability to send and receive PGP signed and encrypt emails. If customer requests it, all mail will be sent using PGP technology.
Return Policy
If you have purchased through us and you are not completely satisfied, then return all of the unopened packages along with an explanation via UPS to the following address for a partial refund which will not include shipping and handling; we will not provide refunds on opened items:
Peruvian Products.
PO BOX 441646
Houston, TX 77244
Phone/Fax: 713-460-1968/832-202-0910
All returns are refunded based on the unused portion. Opened and/or empty bottles will not be accepted. We do not refund for shipping.
Contact Peruvian-Maca.com helpdesk if the product has been damaged.
Shipping Policy
Orders received by 12 am (noon) Central Time on the internet, by fax, or by phone will usually be processed and shipped the same day. On especially heavy volume days your order may be delayed. If your order does not ship within 48 hrs we will attempt to contact you regarding the delay.
In the case of backordered items, we will contact you if the delay in processing exceeds 10 days from the time your order is received. You will have the option to cancel the order.
About International Orders:
If you are a foreign customer (other country than USA), we will first send you a message to the email provided on your order requesting a phone number where you can be reached, and the best time to call you.
We verify all international orders by phone before we ship them. If you are not available on the phone your order will not be shipped until we communicate with you in order to verify credit card information.
